Service & After Sales

Upgrades

Your processing requirements change over time, and we can help you meet these challenges with furnace upgrades to enhance your equipment performance.  In many cases, upgrades are customizable to meet your specific requirements from process controls to maintenance.  We can help you add the latest technology to your existing furnace and dramatically extend and increase its efficiency and functionality.  Contact us to find out more. 

  • Air filtration systems
  • Ultrasonic belt cleaning systems
  • Gas analysis and control systems
  • Digital atmosphere and exhaust control systems
  • HMI and control system upgrades
  • Exhaust processing units
Line worker making electrical connections

Service

Conveyor furnace or in-line furnace problems? IR lamp furnace or muffle furnace issues? SierraThermal field service technicians are here to help!  We offer both on-site and remote diagnostic and repair services.  Remote services include the possibility of direct interface with your equipment allowing real-time access to process parameters, alarm notifications, and data logs.  Our trained service professionals are also available to perform on-site service worldwide.  Whether its routine repairs, major overhauls, or preventative maintenance, we pride ourselves on efficient and effective problem diagnosis and countermeasures that minimize your downtime.  Please inquire about our various service program offerings.

Spare parts: By ordering spare parts directly from SierraThermal, you’ll get factory backed parts that optimize the reliable and safe operation of your equipment well into the future.  Our parts are selected by our engineering experts to maximize performance and minimize downtime.  Spare parts packages are also available to meet your long-term process support needs.